Product Warranty

Your Investment,
Fully Protected.

evbooth Hybrid Pro comes with India's strongest solar warranty — 8 years on the inverter and 10 years on the LiFePO₄ battery. Peace of mind, built in.

8Yrs
Inverter Warranty
Hybrid Pro · Smart Power Engine
Manufacturing defects fully covered
10Yrs
Battery Warranty
LiFePO₄ · 6000-Cycle Rated
Performance & defect coverage
30Yrs
Panel Performance
Tier 1 Bifacial DCR Panels
Guaranteed output over 3 decades
Free
Pickup & Delivery
in all serviceable areas
24–48hr
Technician response
after claim submission
15 Days
Repair / replacement
turnaround from inspection
Coverage
How to Claim
Terms & Conditions
Instructions
Contact & Support
Warranty Coverage

What's Covered

Comprehensive protection for every core component of your Hybrid Pro system.

Inverter Warranty
Hybrid Pro · Solar Hybrid Ongrid Inverter
8
Years
✓ Covered
Manufacturing defects in materials & workmanship
Faulty components affecting inverter performance
Repair or replacement of defective parts — free of cost
Labour charges for all warranty repairs
Free pickup & delivery within serviceable areas
✗ Not Covered
Lightning, floods, fire & natural calamities
Improper installation or unauthorized repairs
Tampered or removed serial number / warranty sticker
Use beyond rated capacity or non-solar applications
Period
8 Years
From
Installation Date
Battery Warranty
LiFePO₄ · 6000-Cycle Rated · Safest Chemistry
10
Years
✓ Covered
Capacity below 70–80% rated in years 1–5
Capacity below 50–70% rated in years 6–10
First BMS replacement after year 5 — free of cost
Manufacturing defects & workmanship faults
Guaranteed battery buyback at end of 10 years*
✗ Not Covered
Physical damage — bulging, casing cracks, impact
Bypassing or tampering with the BMS
Operating outside temperature range (0°C–45°C charging)
Incompatible chargers or deep discharge beyond BMS limits
Period
10 Years
Cycle Rating
6000 Cycles
Claim Process

How to Make a Warranty Claim

Four simple steps. Our team handles the complexity — you just report the issue.

01
Report the Issue
Stop using the product at first sign of malfunction. Contact [email protected].
02
Submit Documents
Share warranty card, purchase invoice, and fault photos or video.
03
Technician Visit
An authorized technician contacts you within 24–48 hours for inspection.
04
Repair / Replace
Repair or replacement is completed within 15 business days.
Legal Terms

Warranty Terms & Conditions

Complete terms governing your EVBooth product warranty. Click any clause to expand.

1
Warranty Commencement

The warranty period commences from the date of installation of the system. If the installation is not completed within 3 months of the date of purchase, the warranty shall commence from the date of purchase as per the invoice.

Important: Product registration must be completed within 30 days of installation at www.evbooth.com/warranty-registration. Failure to register will void the warranty.
2
What is Covered

This warranty covers the following:

  • Manufacturing defects in materials and workmanship under normal operating conditions, and faulty components affecting inverter or battery performance.
  • Repair or replacement of defective parts at EVBooth's discretion, free of cost.
  • Labour charges for repair/replacement during the warranty period.
  • Free pickup and delivery of the product for warranty service within serviceable areas.
3
What is NOT Covered

This warranty does NOT cover damages caused by:

  • Improper installation not in accordance with the user manual and installation guidelines.
  • Use in non-solar applications or beyond the specified rated capacity.
  • Natural calamities — lightning, floods, earthquakes, storms, fire, power surges, or voltage fluctuations beyond specified limits.
  • Negligence, misuse, or failure to follow operating instructions.
  • Installation in locations with inadequate ventilation or extreme environmental conditions.
  • Use of non-genuine or incompatible accessories, components, or solar panels.
  • Transfer or resale of the product to any third party.
  • Defacement, removal, or tampering with the serial number or warranty sticker.
  • Unauthorized repairs or modifications by non-certified technicians.
  • Installation not compliant with local electrical codes and safety regulations.
  • Cosmetic damage that does not affect functionality.
  • Normal wear and tear of consumable parts.
4
Battery-Specific Terms (LiFePO₄)
  • The LiFePO₄ battery is rated for 6000 cycles under standard operating conditions.
  • Warranty covers degradation below 70–80% rated capacity in years 1–5, and below 50–70% in years 6–10.
  • LiFePO₄ batteries are maintenance-free — no water topping or electrolyte maintenance required.
  • The integrated BMS protects against overcharging, deep discharge, over-current, short circuit, and temperature extremes.
  • The first BMS replacement after the 5-year warranty period is free; subsequent replacements are paid.
  • Bypassing or tampering with the BMS, overcharging, or deep discharge beyond BMS limits will void the warranty.
  • Physical damage — bulging, leakage, swelling, casing cracks, impact, or corrosion — is not covered.
  • Operating outside specified temperature ranges may void the warranty.
  • Cycle count and performance data are monitored via the EVBooth Smart Energy App for warranty validation.
  • The battery must be charged using EVBooth-approved charge controllers or compatible MPPT/PWM controllers as per the technical manual.
Charging Temp0°C to 45°C
Discharging Temp−20°C to 60°C
Storage Temp−20°C to 60°C
Cycle Rating6000 cycles
5
Warranty Validation Requirements

To claim warranty service, the following are mandatory:

  • Original warranty card duly filled and signed by the authorized dealer/installer.
  • Original purchase invoice or certified copy.
  • Installation certificate with technician details.
  • Serial numbers on inverter and battery must remain intact and legible.
  • Product registration completed within 30 days of installation at www.evbooth.com/warranty-registration (online registration is mandatory).
  • Maintenance log (if applicable) showing compliance with the user manual.
6
Warranty Claim Procedure

In case of any defect or malfunction:

  1. Immediately stop using the product if there are signs of malfunction, unusual odour, smoke, or overheating.
  2. Contact EVBooth Customer Care at [email protected] or your authorized dealer immediately.
  3. Provide: original warranty card, purchase invoice, product registration confirmation, installation certificate, description of issue with photos/videos, and Smart Energy App data if available.
  4. An authorized service technician will contact you within 24–48 hours and inspect within 3–5 business days (subject to location).
  5. If valid, repair/replacement will be completed within 15 business days from inspection date.
  6. Defective parts replaced under warranty become the property of EVBooth. No scrap value, refund, or compensation is provided for replaced parts.
  7. Labour charges and transportation within serviceable areas are fully covered under warranty.
  8. Customer must provide safe working conditions and site access for service personnel.
7
Non-Transferable Warranty

This warranty is strictly non-transferable and valid exclusively for the original purchaser whose details are recorded on the warranty card and purchase invoice.

The warranty shall be automatically terminated and void upon:

  • Resale or transfer of the product to any third party.
  • Change of ownership or installation location without prior written notification to EVBooth.
  • Sale of the property where the system is installed.
Note: EVBooth shall not be liable for any warranty claims, service requests, or support from subsequent owners or transferees under any circumstances.
8
Product Replacement or Repair
  1. EVBooth reserves the right to repair or replace the defective product at its sole discretion.
  2. In case of product discontinuation, an equivalent model of similar capacity and features may be provided.
  3. Repaired or replaced products continue under the original warranty period — it is not extended.
  4. If the product is unrepairable, a replacement or pro-rated refund may be offered based on the remaining warranty period.
9
Service & Support
Customer Support[email protected]
Warranty Claims[email protected]
Sales Helpline+91 99880 39847
Support Helpline+91 89512 62647
Service HoursMon–Sat, 9 AM – 6 PM IST
Emergency24/7 for safety issues
Websitewww.evbooth.com
Registrationevbooth.com/warranty-registration
10
Limitation of Liability
  1. EVBooth's liability is limited solely to repair or replacement of the defective product.
  2. No claims for consequential, incidental, or indirect damages will be entertained.
  3. This includes loss of power generation, business losses, or damages to connected equipment.
  4. Maximum liability shall not exceed the original purchase price of the product.
11
Governing Law & Jurisdiction

This warranty is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Lucknow, Uttar Pradesh.

Quick Reference

Important Instructions

Follow these guidelines to keep your warranty valid and system performing well.

1
Keep card safe. Required for all claims.
2
Register in 30 days at evbooth.com/warranty-registration.
3
Maintain system as per manual and keep logs.
4
Authorized service only. Others void warranty.
5
Do not open enclosures. Certified techs only.
6
Adequate ventilation required to avoid overheating.
7
Retain invoice and certificate for the full period.
8
Report defects promptly. Delays affect eligibility.
9
Connect App for real-time data logging.
10
Local codes. Installations must comply with safety regulations.

Questions About Your Warranty?

Our support team is available Monday to Saturday, 9 AM – 6 PM IST.
Emergency support is available 24/7 for critical safety issues.

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